Privacy Policy

Effective Date: 12.05.2024

AgentAstra Inc. (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your information when you use our services, including our AI-powered co-pilot platform for import/export companies. By using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following types of information:

  • Personal Information: Name, email, billing information, and other details necessary for account setup.

  • Uploaded Documents: Import/export documents and data extracted from documents uploaded by users or retrieved via integrations (e.g., mailboxes).

2. How We Collect Information

We collect information through:

  • Data extraction from documents uploaded to our platform.

  • Integration with third-party systems as authorized by our customers.

3. Purpose of Data Collection

We collect and process data to:

  • Set up and manage user accounts.

  • Analyze and review uploaded documents to provide decision-making capabilities through our AI platform.

4. How We Use Your Information

We use the collected information to provide our services, ensure operational functionality, and facilitate integrations with other services you use.

5. Sharing Information

We do not share your data with third parties unless required to facilitate integrations with external systems authorized by you. All sharing is under your control as part of the platform’s functionality.

6. International Data Transfers

Data may be transferred across borders when collaborating parties operate internationally. Access to the platform is restricted to authorized users with login credentials, and you control who has access to your data.

7. Data Storage and Retention

  • Storage: Data is securely stored using AWS cloud services.

  • Retention: Data is retained indefinitely unless a client discontinues the service. Upon termination, data will be transferred to the client before deletion.

8. Security Measures

We implement industry-standard security measures, including access controls and AWS-provided security features, to protect your data.

9. Incident Response

In the event of a data breach, we will notify affected users promptly and provide guidance on necessary steps to protect their data.

10. User Rights

  • Access and Updates: Users can access and update their data through their account.

  • Deletion: Users can request data deletion, which we will handle as required.

11. Opt-Out Options

Users may opt out of data collection for certain purposes (e.g., marketing). Note that some data collection is essential for the platform’s functionality.

12. Cookies and Tracking

We do not use cookies or third-party tracking technologies.

13. Compliance with Laws

We comply with applicable privacy regulations, including GDPR and CCPA, as required by our U.S.-based operations and global client base.

14. Children’s Data

We do not knowingly collect data from children under the age of 13.

15. Contact for Privacy Concerns


For privacy-related inquiries, please contact our CEO at hello@agentastra.ai.

16. Dispute Resolution

We aim to resolve any disputes amicably through communication with the client. If necessary, a refund may be issued for significant errors on our part.

17. Policy Updates

We may update this Privacy Policy periodically. Changes will be posted on our website, and significant updates will be communicated via email.

Contact Information

For questions or concerns regarding these Terms or Privacy Policy, please contact us at:

AgentAstra Inc.
251 Little Falls Dr, Wilmington, Delaware, 19808
Email: hello@agentastra.ai